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Energy & Water Ombudsman NSW

Complain Freecall

EWON Insights Jan-Mar 2021

In our January-March 2021 quarterly report we explore energy case studies associated with deceased estates, backbilling, move-in disconnections and transfers in error. We look at water case studies related to safety concerns and owner responsibilities. Finally, we explore some recent complaints related to embedded networks and behind the meter products.

Read the full report