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Energy & Water Ombudsman NSW

Complain Freecall

EWON Insights Jul to Sep 2022

In our July - September 2022 edition of Insights we explore the obstacles prisoners and their families face trying to resolve problems with their energy accounts, as well as complaints resulting from two-day switching, particularly from gas customers. Finally, we take a deep dive into Consumer Energy Resources complaints where the performance of solar PV doesn’t match customer expectations.

Read the Jul to Sep 2022 edition of EWON Insights