Table 1 Insights Apr-Jun 2022

Table 1 – Complaints received, April to June 2022, including the previous four quarters

Case subject	Provider type	Apr-Jun 2022	Jan-Mar 2022	Oct-Dec 2021	Jul-Sep 2021	Apr-Jun 2021
Electricity	Exempt retailer	9	16	13	16	9
Electricity	Network	175	157	168	253	193
Electricity	Retailer	2,394	2,291	2,742	2,853	2,536
Electricity	Not allocated	39	34	25	42	58
Electricity total		2,617	2,498	2,948	3,164	2,796
Gas	Exempt retailer	0	0	0	0	1
Gas	Network	55	39	47	23	59
Gas	Retailer	638	606	558	657	709
Gas	Not allocated	13	4	8	17	21
Gas total		706	649	613	697	790
Non-energy / non-water	Not allocated	28	19	7	31	31
Non-energy/ non-water total		28	19	7	31	31
Water	Network	72	53	51	49	56
Water	Retailer	88	79	101	109	103
Water	Not allocated	19	25	20	37	24
Water total		179	157	172	195	183
Grand total		3,530	3,323	3,740	4,087	3,800

Energy & Water Ombudsman NSW