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EWON Insights Apr-Jun 2022
- Table 9 Insights Apr-Jun 22
Table 9 Insights Apr-Jun 22
Table 9 – Top 10 issues for embedded network complaints closed this quarter
All complaint issues | Complaints |
---|---|
Billing > high > disputed | 16 |
Customer service > poor service | 9 |
Billing > backbill | 5 |
Credit > payment difficulties > current / arrears | 5 |
Billing > error > other | 4 |
Billing > other | 4 |
Customer service > failure to respond | 4 |
Billing > tariff > rate | 3 |
Billing > contract terms > other | 2 |
Billing > error > cross-metering | 2 |
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