Table 1 Insights Jan-Mar 2023

Table 1 - Complaints received, January to March 2023, including the previous four quarters

Case subject	Provider type	Jan – Mar 23	Oct – Dec 22	Jul – Sep 22	Apr – Jun 22	Jan – Mar 22
Electricity	Exempt retailer	20	19	13	9	16
Electricity	Network	183	197	186	175	157
Electricity	Retailer	3,112	3,195	3,197	2,394	2,291
Electricity	Not allocated	61	22	41	39	34
Electricity total		3,376	3,433	3,437	2,617	2,498
Gas	Exempt retailer	2	0	0	0	0
Gas	Network	28	44	58	55	39
Gas	Retailer	710	758	865	638	606
Gas	Not allocated	11	18	22	13	4
Gas total		751	820	945	706	649
Non-energy/ Non-water	Not allocated	27	28	18	28	19
Non-energy/ Non-water total		27	28	18	28	19
Water	Network	67	63	58	72	53
Water	Retailer	101	105	114	88	79
Water	Not allocated	25	22	20	19	25
Water total		193	190	192	179	157
Grand total		4,347	4,471	4,592	3,530	3,323

Back to Insights January to March 2023 report