Table 1 Insights Jul-Sept 2022

Table 1 – Complaints received, July to September 2022, including the previous four quarters

Case subject	Provider type	Jul 22 – Sep 22	Apr 22 – Jun 22	Jan 22 – Mar 22	Oct 21 – Dec 21	Jul 21 – Sep 21
Electricity	Exempt retailer	13	9	16	13	16
Electricity	Network	186	175	157	168	253
Electricity	Retailer	3,197	2,394	2,291	2,742	2,853
Electricity	Not allocated	41	39	34	25	42
Electricity total		3,437	2,617	2,498	2,948	3,164
Gas	Exempt retailer	0	0	0	0	0
Gas	Network	58	55	39	47	23
Gas	Retailer	865	638	606	558	657
Gas	Not allocated	22	13	4	8	17
Gas total		945	706	649	613	697
Non-energy/non-water total		18	28	19	7	31
Water	Network	58	72	53	51	49
Water	Retailer	114	88	79	101	109
Water	Not allocated	20	19	25	20	37
Water total		192	179	157	172	195
Grand total		4,592	3,530	3,323	3,740	4,087

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