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EWON Insights Jul-Sep 2022
- Table 8 Insights Jul-Sept 22
Table 8 Insights Jul-Sept 22
Core complaint issues |
Complaints |
---|---|
Billing > High > Disputed |
33 |
Billing > fees & charges > other |
7 |
Billing > Other |
6 |
Billing > Error > Other |
4 |
Billing > Backbill |
3 |
Billing > delay |
3 |
Billing > Error > cross-metering |
3 |
Billing > fees & charges > service availability |
3 |
Billing > Tariff > rate |
3 |
Billing > contract terms > price increases |
2 |