Table 1 Insights Oct-Dec 2022

Table 1 – Complaints received, October to December 2022, including the previous four quarters

Case subject	Provider type	Oct – Dec 22	Jul – Sep 22	Apr – Jun 22	Jan – Mar 22	Oct – Dec 21
Electricity	Exempt retailer	19	13	9	16	13
Electricity	Network	197	186	175	157	168
Electricity	Retailer	3,195	3,197	2,394	2,291	2,742
Electricity	Not allocated	22	41	39	34	25
Electricity total		3,433	3,437	2,617	2,498	2,948
Gas	Exempt retailer	0	0	0	0	0
Gas	Network	44	58	55	39	47
Gas	Retailer	758	865	638	606	558
Gas	Not allocated	18	22	13	4	8
Gas total		820	945	706	649	613
Non-energy/ non-water	Not allocated	28	18	28	19	7
Non-energy/ non-water total		28	18	28	19	7
Water	Network	63	58	72	53	51
Water	Retailer	105	114	88	79	101
Water	Not allocated	22	20	19	25	20
Water total		190	192	179	157	172
Grand total		4,471	4,592	3,530	3,323	3,740

Back to Insights October to December 2022 report